Ms. Oki, Brand Legal Affairs, Legal and Compliance Department, Kao Corporation
Being able to customize the interface according to individual preferences and having the option to request procedures from GMO BRAND SECURITY for maintenance-free operations are convenient features. It’s also beneficial that updated trademarks can be viewed in bulk, with the data already structured.
Transitioning from the familiar previous system did come with some initial adjustment and a bit of discomfort, as expected. However, we were able to use the system smoothly by customizing the implementation manual to fit our operational needs.
Consolidating the management system into one platform and being able to use a common tool with overseas subsidiaries have made collaboration in trademark management much easier. Additionally, there’s a sense of reassurance in knowing that not only does the system offer functionalities, but it also assists with data structuring, inputting, and provides support for using the system according to actual operational needs.